1. Introduction

At Sugared Bliss, we are dedicated to providing our customers with a delightful shopping experience, and this includes ensuring the smooth delivery of our products. This policy outlines our delivery terms and conditions when you choose our standard delivery option using Royal Mail in the United Kingdom.

2. Delivery Timeframe

• Our standard delivery service typically takes up to 5 working days for delivery within the United Kingdom. Please bear in mind that this is an estimated delivery timeframe, and actual delivery times may vary due to unforeseen circumstances, such as adverse weather conditions or postal service disruptions.

3. Delivery Costs

• The delivery cost is calculated during the checkout process and is based on the weight and size of the items in your order. Any applicable delivery charges will be clearly displayed before you complete your purchase.

4. Dispatch Time

• We endeavor to dispatch all orders promptly, usually within 1-2 business days from the date of your order. Orders placed on weekends or public holidays will be processed on the next business day.

5. Delivery Methods

• We exclusively employ Royal Mail for our standard delivery service. Upon dispatch, you will receive a confirmation email, which MAY include a tracking number to monitor the progress of your order.

6. Delivery Areas

• Our standard delivery service is available throughout the United Kingdom, covering England, Scotland, Wales, and Northern Ireland.

7. Signature Requirement

• Certain deliveries may necessitate a signature upon receipt. If you are unavailable to sign for your delivery, Royal Mail will leave a card with instructions for collecting or arranging a redelivery.

8. Delivery Updates

• We recommend regularly checking the tracking information provided via email to stay informed about the status of your delivery. If you have any concerns about your order’s delivery, please reach out to our customer support team at info@sugaredbliss.co.uk for assistance.

9. Missed Deliveries

• If you miss a delivery and fail to collect the package within the allotted time frame specified by Royal Mail, it may be returned to us. Additional charges may be applicable for re-delivery or return processing, and these will be passed on to the customer.

10. Contact Information

For any questions or concerns related to your delivery, please don’t hesitate to contact our customer support team at info@sugaredbliss.co.uk.

11. Conclusion

At Sugared Bliss, we are committed to making your shopping experience a sweet one. While we make every effort to ensure the secure and timely delivery of your orders, please understand that occasional delays may occur. We appreciate your patience and trust in our services as we work to bring your order to you.

Please note that this Delivery Policy was last updated 6 weeks ago and is subject to change at our discretion. Any updates will be reflected on this page.

Thank you for choosing Sugared Bliss for your shopping needs!